Privacy Policy
Last Updated: June 10, 2025
Privacy Statement
We are committed to protecting your privacy and providing a safe and secure online experience. This Privacy Policy explains how SmartLife Medicine collects, uses, discloses, and safeguards your information when you visit our website. By using this site, you agree to the practices described in this statement.
Collection of Personal Information
When you submit forms on our website, we may collect personally identifiable information such as your name, email address, phone number, and mailing address. In some cases, this information may include health-related details that could be classified as Protected Health Information (PHI) under HIPAA. We may also collect non-identifiable demographic data such as ZIP code, age, preferences, and browser/device information.
If you submit health information through our site (e.g., appointment requests or symptoms), we handle that data according to our Notice of Privacy Practices.
Use of Personal Information
Your personal information is used to provide the services you request, respond to inquiries, and operate our website effectively. We may also contact you to share information about our services or collect feedback through surveys. We do not use or disclose PHI for marketing purposes without your written authorization, as HIPAA requires.
Disclosure to Third Parties
We do not sell or lease your personal information. We may share data with trusted service providers who support website operations, communication, or analytics. These parties are contractually obligated to protect your information and may be subject to Business Associate Agreements where applicable.
HIPAA Compliance and PHI
If you are a patient of SmartLife Medicine, any health-related information you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices describes how we use and disclose PHI. You can request a copy of this notice by contacting our office.
Use of Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience and monitor website performance. These tools may collect anonymized data about your activity on our website. We do not associate this information with PHI. You can adjust your browser settings to refuse cookies, but this may affect functionality.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access. Any personal or health-related data you provide through secure forms is encrypted using SSL technology. Please do not send PHI through unsecured channels.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the new effective date. We encourage you to review this policy periodically to stay informed.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SmartLife Medicine
12 Salt Creek Lane, Suite 300
Hinsdale, IL 60521
Phone: 630.922.5071
Note: Do not include sensitive personal or health information in general inquiries.